About Us
Having Problems? Call Us!
- +1 712-566-9371
About Us
Your Chimney Service Specialists
Family owned a operated for over 20 years, we offer cleaning, repair, and installation of gas, wood, and multi-fuel appliances. Specializing in masonry and flashing repair, chimney relining, hearth renovation, and offering chimney cap installation, as well as all levels of chimney inspection.
There are many different chimney service businesses in the Omaha area, but none are as experienced OR as dedicated as River City to bringing you the premier level of service that will you absolute peace of mind.
We are a locally trusted business with clients all over the Metro including Lauritzen Gardens, Courtyard Marriott, University of Nebraska-Omaha, and are the recommended service specialists for residential fireplace needs.
Our customers are a part of our family, and we’re ready to make sure that your fireplace and chimney are both in perfect working order to help heat your home and deliver the lifestyle that you deserve.
Company Mission
Our Vision is to provide high-quality Outdoor Living, Gas and Wood Fireplace/Stove sales and service.
Installed by trusted and trained professionals, in order to create the “lifestyle” the customer wants and deserves.
River City is committed to selling good products at a reasonable
profit, treating customers like you want to be treated, and following the six principles of our business conduct:
- To conduct business according to the highest standards of honesty and fairness.
- To maintain the highest standard of integrity and concern for our customer’s safety and well being.
- To support teamwork and work as a unified team towards meeting our common goals.
- We accept our individual and team responsibilities and meet our commitments. We take responsibility for our performance in all our decisions and actions.
- We believe happiness is the secret fuel to success, not the other way around. We believe that by putting our employees first they will in turn, treat our customers right. Consequently, we are more engaged, creative, motivated, energetic, and productive both at home and at work.
- We strive for excellent customer service and go the extra mile to give our customers the best education when it comes to products and services provided.
Why Choose Us
Our customers are our top priority and we strive to serve them faithfully.
Every job we perform must be done completely and to perfection, and we wouldn’t expect anything less.
Every service we perform comes with 4 promises.
- Your home will be left spotless and free of airborne debris, as if we were never there.
- Absolute honesty and transparency.
- A complete and detailed PDF report will be delivered to you, featuring photos and our 34-point inspection, for your records.
- Professionalism at all levels and assurance of safety for you, your family, and our personnel
Our technicians have spent countless hours learning about their craft and are certified by the National Fireplace Institute.
You wouldn’t let just ANY doctor work on you, so why let just ANY other technician work on your chimney or fireplace?
Call River City Chimney & Hearth at (712) 566-9371 to set up your appointment!
Quality chimney & Fireplace service
Having troubles with your fireplace or chimney?
Our friendly staff are highly trained and certified to service all gas and wood appliances, and ready to assist you with any and all problems. Each service comes complete with a PDF report and features our famous 34-point inspection.
Call River City Chimney & Heart today and Get the Lifestyle You Deserve!