TESTIMONIALS
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TESTIMONIALS
ProfessionalThey remove shoes when entering the house, friendly, answers all questionsAlso, good looking employees😉
Very knowledgeable! Best in the business!
That you came so quickly on this cold day to repair my fireplace is very much appreciated.
River City Chimney did a great job cleaning the inside & out of our fireplace. It was a mess and they never left a trace of dirt & soot. Looking forward to them upgrading our unit in the Spring 🌼
Efficient polite and clean!! I highly recommend them this is the second time I have had them out to clean the fireplace and same experience both times!!
I recently scheduled an appointment with River City Chimney & Hearth to inspect and clean the chimney for my wood burning stove. I had never had it inspected before and wanted to make sure it was safe to use.Two young men, Tanner and Alex, arrived on time and began by removing the tired-looking stove pipes connecting the stove to the chimney. They cleaned the inside of them and Alex spray painted them and made them look like new.Tanner proceeded to clean the chimney, which was surprisingly clean with very little creosote or other debris to clean out. They re-installed the stove pipes connecting the stove to the chimney.They measured my stove installation and verified it was safe to use.They took pictures of everything and wrote up a report with a long checklist of items they had inspected. The report (with the pictures) was sent to me for my records.I am very satisfied with River City Chimney & Hearth. Tanner and Alex were very professional, thorough, and friendly. I highly recommend River City Chimney & Hearth to anyone needing their chimney inspected or cleaned.Mitch Kelly
The gentlemen from River City Chimney and Hearth were thorough, timely, and courteous when cleaning our chimney. They provided excellent communication prior to the appointment and gave us a detailed inspection report with pictures after the appointment. We would definitely use this company again and recommend to others!
Team cleaned, inspected and made sure everything worked correctly. Workers were polite and informative. Very satisfied with the service. Recommend to anyone.
Our gas log needed to be cleaned. They had a cancelation and asked if today would work for us. Said it would be noon til 2pm. Working perfect!!!
Cleaned up good inspection of system
The people at River City are such kind, quality people. The service and communication has been amazing and we can’t recommend them enough.
Respectful of property. Thorough inspection and cleaning. Provided detailed invoice including before and after pictures. Friendly service. I called with a question after the work was completed. I received a callback within 5 minutes. My fireplace looks brand new. Very pleased with service. I will definitely contact them for any future service to my existing fireplace or acquiring a new product.
The technician was friendly and took care of the problem quickly with no charge. Thank you!
James called and asked if he could show up early. He was very professional and informative. Worth the piece of mind to have a reputable company service your fireplace.
It was a great experience, technician was professional, informative and made sure my wife and I understood everything!
Great service, great serviceman and attention to detail was greatly appreciated. I will use River City again.
Service techs were very thorough and informative. Also friendly and professional
River City provided great service. The technician Tanner was very informative and professional. He did an excellent job in cleaning my chimney and provided me with a detailed report of his service completed. Thank you River City
Top professional service. Highly skilled technicians and answer all questions in simple, understandable language.
Excellent work, excellent customer service! Could not be more satisfied and would definitely recommend!
Professional, timely, courteous, and experienced. Have used them before in the past and still have the same high quality work! Would recommend them to do any fireplace work needed. Great experience!
River City Chimney & Hearth are the best company you can find in the Omaha area. One stop shop. Just started renting and now we have the right info to keep us safe this winter.-customer service A+-flexible timing- great price for the service- very communicative and informative- they know what they are doing and do it professionally!- detailed inspections- exceptional timingThis is your go to company for cleaning fireplacesThank you! Will be promoting to others
These guys are the best! Great quality, show up on time! Communicate!
Customer service was excellent. The technicians were very polite and friendly and provided great information! The work was done quickly and efficiently. Our fireplace looks brand new and we now know it is safe to use all winter long. We will definitely continue to use this company for our future fireplace needs!
We had a great experience with River City Chimney & Hearth. They were able to order replacement panels for our 28-year-old fireplace. Installation was smooth and professional, the work area was protected, and they cleaned up afterwards. They were spot on with the estimate for replacing the panels and cleaning the chimney, so no surprises there. They also gave us some great advice for maintaining our fireplace. We definitely recommend River City Chimney & Hearth. The guys were professional and great to work with.
Recently had our fireplace serviced for the first time and River City was recommended. We’ll continue to use them. Friendly and knew what they were doing. They came and did exactly what was quoted to me over the phone and we are very pleased. Fireplace looks like new.
I just purchased a Pizza Oven for my GMG. OMGosh this thing rocks. Check out the friendly knowledgeable staff!
Very thorough and professional. James had my chimney and pellet stove cleaned in less than an hour and made sure the job was done to my satisfaction. I highly recommend their services and will use them again, thanks!
Set up an appointment to have two chimneys cleaned and inspected. They did an excellent job with no mess. They also pointed out that the one in the basement which had been used with wood logs was only suppose to be used as a natural gas fire place. Others had missed that!!!
River City Chimney & Hearth Rock! So happy with my fireplace insert and their customer service is excellent! Thank you Ron and Team! �
I highly recommend River City Chimney & Hearth. I called regarding a bird in my fireplace and the blower not working. I spoke with Ron over the phone and he sent out James and Josh. All of them had excellent customer service skills!! James and Josh got the bird out safely and alive might I add plus fixed the blower and cleaned the glass. If you have any fireplace issues I would definitely give them a call!! My experience was absolutely awesome thanks to Ron, James and Josh!!!
Quality chimney & Fireplace service
Having troubles with your fireplace or chimney?
Our friendly staff are highly trained and certified to service all gas and wood appliances, and ready to assist you with any and all problems. Each service comes complete with a PDF report and features our famous 34-point inspection.
Call River City Chimney & Heart today and Get the Lifestyle You Deserve!