TESTIMONIALS
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TESTIMONIALS
Team cleaned, inspected and made sure everything worked correctly. Workers were polite and informative. Very satisfied with the service. Recommend to anyone.
Our gas log needed to be cleaned. They had a cancelation and asked if today would work for us. Said it would be noon til 2pm. Working perfect!!!
Cleaned up good inspection of system
The people at River City are such kind, quality people. The service and communication has been amazing and we can’t recommend them enough.
Respectful of property. Thorough inspection and cleaning. Provided detailed invoice including before and after pictures. Friendly service. I called with a question after the work was completed. I received a callback within 5 minutes. My fireplace looks brand new. Very pleased with service. I will definitely contact them for any future service to my existing fireplace or acquiring a new product.
The technician was friendly and took care of the problem quickly with no charge. Thank you!
James called and asked if he could show up early. He was very professional and informative. Worth the piece of mind to have a reputable company service your fireplace.
It was a great experience, technician was professional, informative and made sure my wife and I understood everything!
Great service, great serviceman and attention to detail was greatly appreciated. I will use River City again.
Service techs were very thorough and informative. Also friendly and professional
River City provided great service. The technician Tanner was very informative and professional. He did an excellent job in cleaning my chimney and provided me with a detailed report of his service completed. Thank you River City
Top professional service. Highly skilled technicians and answer all questions in simple, understandable language.
Excellent work, excellent customer service! Could not be more satisfied and would definitely recommend!
Professional, timely, courteous, and experienced. Have used them before in the past and still have the same high quality work! Would recommend them to do any fireplace work needed. Great experience!
Fast, friendly, informative
River City Chimney & Hearth are the best company you can find in the Omaha area. One stop shop. Just started renting and now we have the right info to keep us safe this winter.-customer service A+-flexible timing- great price for the service- very communicative and informative- they know what they are doing and do it professionally!- detailed inspections- exceptional timingThis is your go to company for cleaning fireplacesThank you! Will be promoting to others
These guys are the best! Great quality, show up on time! Communicate!
Awesome service. Very knowledgeable and gave good honest advice that helped me make some decisions about my fireplace.
James came and did our first chimney sweep in our new house. He was super friendly, did great work, and even came back same day to put the frame back on when it came unscrewed. I will definitely use them as my yearly chimney service!
River City cleaned our Chimney and put a new topper/cap on for us. We were pleased and happy to have found them.
Knowledgeable and patient.
Great service and friendly staff!
Customer service was excellent. The technicians were very polite and friendly and provided great information! The work was done quickly and efficiently. Our fireplace looks brand new and we now know it is safe to use all winter long. We will definitely continue to use this company for our future fireplace needs!
We had a great experience with River City Chimney & Hearth. They were able to order replacement panels for our 28-year-old fireplace. Installation was smooth and professional, the work area was protected, and they cleaned up afterwards. They were spot on with the estimate for replacing the panels and cleaning the chimney, so no surprises there. They also gave us some great advice for maintaining our fireplace. We definitely recommend River City Chimney & Hearth. The guys were professional and great to work with.
Recently had our fireplace serviced for the first time and River City was recommended. We’ll continue to use them. Friendly and knew what they were doing. They came and did exactly what was quoted to me over the phone and we are very pleased. Fireplace looks like new.
I just purchased a Pizza Oven for my GMG. OMGosh this thing rocks. Check out the friendly knowledgeable staff!
Very thorough and professional. James had my chimney and pellet stove cleaned in less than an hour and made sure the job was done to my satisfaction. I highly recommend their services and will use them again, thanks!
Set up an appointment to have two chimneys cleaned and inspected. They did an excellent job with no mess. They also pointed out that the one in the basement which had been used with wood logs was only suppose to be used as a natural gas fire place. Others had missed that!!!
River City Chimney & Hearth Rock! So happy with my fireplace insert and their customer service is excellent! Thank you Ron and Team! �
I highly recommend River City Chimney & Hearth. I called regarding a bird in my fireplace and the blower not working. I spoke with Ron over the phone and he sent out James and Josh. All of them had excellent customer service skills!! James and Josh got the bird out safely and alive might I add plus fixed the blower and cleaned the glass. If you have any fireplace issues I would definitely give them a call!! My experience was absolutely awesome thanks to Ron, James and Josh!!!
Quality chimney & Fireplace service
Having troubles with your fireplace or chimney?
Our friendly staff are highly trained and certified to service all gas and wood appliances, and ready to assist you with any and all problems. Each service comes complete with a PDF report and features our famous 34-point inspection.
Call River City Chimney & Heart today and Get the Lifestyle You Deserve!